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RTD & Associates Technology Services
Web & Application Hosting

RTD & Associates Managed Application Hosting service provides end to end management of your business critical website or IT applications, backed up by an industry leading application availability SLA. RTD & Associates manages the entire application hosting platform, from Network all the way to the business critical application, allowing RTD & Associates to have absolute accountability for the availability of the application. RTD & Associates does not take this responsibility lightly, and uses proven step-by-step processes from design, through project managed implementation to support and change management to deliver our promises. In short, businesses that use RTD & Associates managed application hosting solutions succeed by design, not luck.
 
Features

    Complete End-to-End responsibility with RTD & Associates, providing the
    ultimate peace-of-mind

    Application Management of both 'sealed box' applications such as Microsoft
    exchange and SharePoint and custom built web applications using software
    engines such as Microsoft .net and Java

    RTD & Associates managed Data Center facility in Omaha, Nebraska, providing
    highly available network, power and air conditioning in a secure environment

    Dedicated Server hardware monitored and maintained by RTD & Associates,
    with a guaranteed SLA

    Dedicated Virtual Servers option available, accommodating multiple virtual
    machines on one physical server

    A choice of Microsoft Windows or Redhat Linux Operating Systems; monitored,
    patched and maintained by RTD & Associates solution support

    Managed Firewall and Managed Load Balancing services ensure the security
    and availability of your website or application

    Managed Backup services protect your business from critical data loss.
Benefits
RTD & Associates Solution Architects provide expert design assistance for the managed hosting solution

Our Solution Engineers are responsible for technical implementation and any changes required to the managed application hosting solution

RTD & Associates Solution Support team provides 24x7 proactive support of the managed hosting solution based on best practices

RTD & Associates Application Management team are responsible for proactive IT application monitoring, support and diagnosis working with the application developer
Monthly Service Reports are offered, providing information on any trouble tickets raised and performance of the solution against SLA

RTD & Associates Managed Application Hosting SLA guarantees the end to end availability of the application using synthetic transaction monitoring to test like a live user
2006 RTD & Associates | 1917 Palace Dr   | Grand Prarie, TX 75050 | info@rtdnats.com | Tel: 402-990-2249
RTD & Associates managed application hosting solutions succeed by design, not luck.