At RTD & Associates we ensure we have a firm understanding of your business, your challenges and your objectives before we tailor your solution. Our approach is one of proactive consultancy which ensures that we remain focused on solving your problems and meeting your objectives at every stage - from design and build through implementation.
RTD & Associates has been working with businesses like yours for over 20 years, developing strong long-term relationships with clients based on a core set of values - technical expertise, efficiency, courtesy and, above all, trust. Our values are at the heart of our business, ensuring our approach and solutions focus entirely on yours.
We constantly strive for excellence in customer service. This is exemplified by the loyalty of our clients, many of whom have been with RTD & Associates in excess of five years.
Each client has a dedicated account manager and a dedicated technical manager. All our clients have the direct email address and telephone number of their contacts within the company, ensuring they can speak to the person they need to when they need to.
People are your greatest asset, and potentially your greatest weakness. The professionalism, expertise, and, above all, the dedication of the RTD & Associates staff ensure that we will be there for you every step of the way, acting as an indispensable and completely reliable virtual team member.
RTD & Associates accepts full responsibility for delivering on the commitments we make to our customers who are protected by an individually tailored Service Level Agreement.
We only invoice our clients when they are completely satisfied with the work we have undertaken and the job in question has been signed off. With any managed services contract, there is always a completely risk-free thirty day trial period.
Our goal is always to build a sustained, mutually beneficial long-term relationship with each and every one of our clients. Every customer is different and the more we understand a business, the greater the value we can contribute.
Most IT service companies specialize in either hardware or networks or business software, but rarely the full IT system. A single point of contact brings all these resources together for you.
If you are looking for an IT solution or simply want to discover how to make better use of your existing IT investment, talk to us.
402-990-2249 or firstname.lastname@example.org
© 2006 RTD & Associates | 1917 Palace Dr | Grand Prarie, TX 75050 | email@example.com | Tel: 402-990-2249